Human Grade means fit for human consumption. Most products out there for pets are made with “feed grade” ingredients. This means the ingredients are not fit for human consumption. In addition, it may include by-products, chemicals, fillers, and parts from “4D” meats: animals which are dying, diseased, disabled, or deceased. From the beginning, we have gone above and beyond using better ingredients, because dogs deserve the best.

With the exception of our Crunchy Meaty Treats, all of our products are 100% Organic.

From the beginning, we have had extremely high standards for our ingredients. We buy 100% human grade ingredients from Human Food suppliers, all located in the USA.

At our state-of-the-art facility located just outside of Seattle, Washington.

Nope! We make everything in-house at our state of the art facility located just outside of Seattle, Washington.

• We use black strap molasses in our treats as an all natural binding agent. It is actually very low in sugar, and not anything like the molasses you buy at the grocery store!

The general rule is treats should not make up more than 10% of your dogs regular diet. If you have further questions, give us a woof at customerservice@wet-noses.com or contact your veterinarian.

We recommend storing your products in an air-tight container in a cool, dark, dry room to keep them fresh & tasty for your dog.

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Billing occurs 2-business days prior to the ‘ship’ cadence that you selected. Once your payment method is charged, our shipping team gets to work carefully packing each order, and you should receive it in 2-4 business days. If you need to make any updates to your upcoming order, please log into your account here at least one business day ahead of your shipping date to save your changes.

You can add items to your subscription, adjust your delivery frequency, skip your upcoming order, or cancel your subscription by logging in to our customer portal here or by reaching out to our fantastic customer service team at customerservice@wet-noses.com.

Your order will ship in 1-3 business days after processing.

We ship to the 48 contiguous states in the USA.

Unfortunately due to the size of our products, we are not able to deliver to PO boxes.

Wet Noses is designed to not only be a healthy and safe product for your dog, but equally delicious. We understand that each dog has unique taste preferences and needs, so if for any reason you are not happy with your order, please reach out to us at customerservice@wet-noses.com.

We are unable to accept returns due to quality control policies at our facility, so we ask that you donate or dispose of any Wet Noses products that you are unable to use.

You can make changes anytime by logging into your account here. Our customer service team is also here to help - reach out to customerservice@wet-noses.com with any questions.