Human Grade means fit for human consumption. Most products out there for pets are made with “feed grade” ingredients. This means the ingredients are not fit for human consumption. In addition, it may include by-products, chemicals, fillers, and parts from “4D” meats: animals which are dying, diseased, disabled, or deceased. From the beginning, we have gone above and beyond using better ingredients, because dogs deserve the best.

From the beginning, we have had extremely high standards for our ingredients. We buy 100% human grade ingredients from Human Food suppliers, all located in the USA.

At our state-of-the-art facility located just outside of Seattle, Washington.

Nope! We make everything in-house at our state of the art facility located just outside of Seattle, Washington.

• We use black strap molasses in our treats as an all natural binding agent. It is actually very low in sugar, and not anything like the molasses you buy at the grocery store!

The general rule is treats should not make up more than 10% of your dogs regular diet. If you have further questions, give us a woof at customerservice@wet-noses.com or contact your veterinarian.

We recommend storing your products in an air-tight container in a cool, dark, dry room to keep them fresh & tasty for your dog.

Our complete & balanced Oven Baked Food is formulated to meet AAFCO's standards for All Life Stages Dog Food. We use third party testing laboratories to ensure our food is at the optimum nutritional levels for your dog.

Our baked kibble is slow baked in an oven at lower temperatures than "regular" extruded kibble you normally see for dogs. Baking the kibble preserves more nutrients and allows for a more digestible food for your dog. Extruded kibble is cooked at high temperatures and then later has fats and preservatives sprayed on once its cooled to add bake in the flavor that is cooked out of it.

We have a team of experts who have been formulating products for pets for over 25 years. We also ensure our product is safe & healthy by utilizing third party laboratories to ensure our food is at optimal nutrition levels, as well as a rigorous R&D process. In addition, we have an in-house Quality Assurance team that tests every batch before it goes out the door.

Raw & fresh foods may expose your dog and others living in your house to pathogens. Feeding a cooked food is much safer for your pet & family.

We recommend a 7-10 day transition from your dogs existing
food to Wet Noses Oven Baked kibble. Gradually mix in our Oven
Baked Food, adding a bit more each day until you have fully
transitioned.

We have an in-house sourcing team that is committed to using only human grade ingredients. The majority of our ingredients are sourced in the US, and occasionally we outsource as needed to get the best ingredients possible for our products.

Our Oven Baked Food is shelf stable, no need to freeze or refrigerate! We recommend storing it in a cool, dark place in a clean resealable bag or container

For Wet Noses, Human Grade means that all of our ingredients as well as our facility are certified human grade. This means the ingredients we use are originally meant for human consumption, and our facility is USDA certified for making human grade products, not just "feed grade" products for pets.

Yes! Our food & treats are meant for all life stages. For any specific questions regarding if our food or treats are appropriate, please feel free to email us at customerservice@wet-noses.com or contact your veterinarian.

Our food is available in select stores. Please reach out to customerservice@wet-noses.com for a store location near you.

Our Beef recipe does not contain any chicken our poultry, but it is made in the same facility and on the same equipment as our chicken products. For severe allergies, we recommend consulting with your veterinarian before switching.

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Billing occurs 2-business days prior to the ‘ship’ cadence that you selected. Once your payment method is charged, our shipping team gets to work carefully packing each order, and you should receive it in 2-4 business days. If you need to make any updates to your upcoming order, please log into your account here at least one business day ahead of your shipping date to save your changes.

You can add items to your subscription, adjust your delivery frequency, skip your upcoming order, or cancel your subscription by logging in to our customer portal here or by reaching out to our fantastic customer service team at customerservice@wet-noses.com.

You can make changes anytime by logging into your account here. Our customer service team is also here to help - reach out to customerservice@wet-noses.com with any questions.

We offer flat rate $15 ground shipping on orders under $50, $10 flat rate ground shipping on orders $50-$100, and orders over $100 ship free!

Your order will ship in 1-3 business days after processing.

We ship to the 48 contiguous states in the USA.

Unfortunately due to the size of our products, we are not able to deliver to PO boxes.

Wet Noses is designed to not only be a healthy and safe product for your dog, but equally delicious. We understand that each dog has unique taste preferences and needs, so if for any reason you are not happy with your order, please reach out to us at customerservice@wet-noses.com.

We are unable to accept returns due to quality control policies at our facility, so we ask that you donate or dispose of any Wet Noses products that you are unable to use.