Privacy & Return Policy

Your privacy is important to us at Wet Noses. As such, we do not sell or trade your personal information to any 3rd party. No one here likes a bunch of spam in their inbox, and we figure you don’t either. Any information gathered through our website is used solely for the purpose of traffic analysis, demographic information, processing your online orders or enhancing your experience with Wet Noses. Please review our Privacy Policy below:

 

  • Wet Noses may contract with other companies to provide certain services including online shopping, email distribution, market research and promotions management. We provide these companies only with information that they need to perform their services. These companies are prohibited from using this information for their own purposes or sharing it with anyone other than us.
  • Wet-Noses.com online store utilizes Bigcommerce & PayPal to manage your online shopping experience. Any information gathered by Wet-Noses, Bigcommerce or PayPal are used solely to process your online order securely. To view Bigcommerce or PayPal’s private policy, please visit their websites below:

www.PayPal.com   |   www.bigcommerce.com

 

  • If you enter any Wet Noses contest or promotion, we may ask you for your name, mailing address, phone number or email address. Any information gathered is used solely for the purpose of running the contest or promotion (including notifying the winner), traffic analysis & demographic research.
  • If you provide us with your email address, we may contact you with important changes to our website, new products or special offers. If you’ve received an email from us and would rather not anymore, please contact us or use the unsubscribe function contained within the publication
  • If you post a comment on any of our pages, including our blog, we will ask for your name & email address. Your email address will be kept private and is not published online.
  • We may make use of cookies to remember information or tracking software such as Google Analytics to monitor website traffic & maximize your experience at Wet-Noses.com. We may use information gathered for relevant advertising, but any other company is prohibited from sharing that information with anyone other than us. Cookies may be disabled through your web browser’s settings.

By using Wet-Noses.com, you consent to the collection & use of this information by Wet Noses. We promise to keep you updated on our private policy, and any changes will be will be posted at Wet-Noses.com so you’re aware of what information is collected and how we may use it.

We value our customers above all else, please feel free to contact us with any questions or concerns in regards to our privacy policy

Return Policy

Returns
Unfortunately, our status as a Level 3 SQF organic facility does not allow us to accept returns for any reason.

 

Refunds
Refunds are considered on a case by case basis and are not guaranteed.
We appreciate the people that support Wet Noses and will do our utmost to ensure that you are satisfied with our products and our service.
If you have any complaints or comments please contact customer service at 360.794.1901 or email us at customerservice@wet-noses.com

 

We will need the following information from you to consider a refund or replacement:
· Date of purchase
· Lot Code # (found on the side of the product box)
· Best By Date (date under lot code #)
· Brief description of the issue
· Images are always helpful

Products purchased on special sale are not eligible for refunds.

Wet-Noses.com           360.794.1901          customerservice@wet-noses.com